This policy explains how Neves Construction Group LLC ("Neves Construction," "we," "us") collects, uses and protects information when you visit nevesconstructiongroup.com or contact us. If you have questions, email info@nevesconstructiongroup.com or call (904) 703-0181.
Information we collect
- Information you give us. When you request an estimate or contact us, we collect what you enter: your name, phone number, email, project location (city or ZIP), project type, budget range, timeline, preferred contact method, project details and any photos you upload.
- How you found us. When you submit a request, we record the page you first landed on, the website that referred you, and marketing tags in the link (such as the ad campaign or a Google or Facebook click ID). This tells us which advertising is working.
- Basic technical information. Like most websites, our hosting provider automatically logs information such as your IP address, browser type and the pages you visit, for security and to keep the site running.
- Analytics and advertising. We may use tools such as Google Analytics, Google Ads and Meta (Facebook and Instagram) to understand how visitors use our site and to measure our advertising. These tools may use cookies or similar technologies. You can limit them through your browser settings or the opt-out options those companies provide.
How we use it
- To respond to your request, prepare estimates, schedule walkthroughs and carry out your project.
- To contact you by phone, text message or email about your request or project. Message and data rates may apply. You can ask us to stop at any time, and you can reply STOP to any text message.
- To understand which marketing brings us customers, and to improve our website and services.
- To keep records required for our business, our contracts and the law.
How we share it
We do not sell or rent your personal information. We share it only:
- With service providers who help us run our business, such as our website host, email provider and customer management tools, who may use it only to provide services to us.
- With trade partners and suppliers working on your project, limited to what they need to do that work.
- With government agencies when required, for example permit applications that require the property address and owner name.
- When required by law, or to protect our rights, our customers or the public.
Google reviews on our site
Our website may display reviews and ratings from our Google Business Profile. Those reviews are provided by Google and are subject to Google's privacy policy.
How long we keep it
We keep estimate requests and project records for as long as needed to respond to you, complete and warranty our work, and meet legal and tax recordkeeping requirements. Requests that do not become projects are deleted when they are no longer needed.
How we protect it
Our website is served over an encrypted connection (HTTPS), and access to customer information is limited to the people who need it. No method of storage or transmission is completely secure, but we take reasonable steps to protect your information.
Your choices
You may ask us to see, correct or delete the personal information we hold about you, or to stop contacting you, by emailing info@nevesconstructiongroup.com. We will respond within a reasonable time, subject to records we are required to keep.
Children
Our website is intended for adults planning construction projects. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.
Contact
Neves Construction Group LLC
St. Augustine, Florida
info@nevesconstructiongroup.com
(904) 703-0181